GENERAL CONDITIONS OF CONTRACT

1. Recitals

The general conditions of contract set forth hereunder apply to the reservation relating to the Property selected by the Client and to all sorts of lease agreement for temporary purposes stipulated by and between the Customer and  At Company. 

2. Booking steps and stipulation of Contract

2.1. Selecting a Property: The client will be able to require information about availability and price of the selected Property by sending the enquiry form (hereinafter, the ‘Booking Request’) to the Company, available on the web site www.atcompany.biz
2.2. Making a reservation: When the Client notifies the Company the intention of reserving the selected property, availability provided, the Company will promptly transmit the booking form (hereinafter, the “Booking Confirmation”) by fax or e-mail, specifying the full address of the Property, the period of stay, the full rental fee, extra charges (if any), amount of booking fee and security deposit, payment forms and terms, N. of persons who may occupy the Property over the period. The booking form sets out in detail the terms and conditions of rental. The Client shall be asked to carefully complete the form with the requested details, accept the general conditions of contract regulating the booking in subject and return the signed form  to the Company within 24 hours from receipt. Failing to follow any of the above-mentioned instructions shall make the Booking Confirmation null and void.

2.3. Stipulation of contract: The Contract shall be deemed as made and entered into upon receipt by the Company of the Booking Confirmation undersigned in accordance with the provisions set forth in the foregoing art. 2.2. Moreover, no contract between Client and At Company will come into existence until At Company receives the Booking fee payment  or the evidence of it (see art. 3.1)

3. Rental fee, Booking fee and Balance

3.1. The Full Rental Fee quoted in the Booking confirmation by the Company refers to the entire period of stay. Unless otherwise provided for in the Booking Confirmation, the said full price shall be intended as inclusive of initial and final cleaning, electricity and gas, heating and water consumption. In case of monthly locations, the electricity and gas expenses are covered for an amount up to euro 100,00 a month; should the monthly bill exceed this limit, the extra cost will be retained from the Deposit fee. The Booking Fee is a part of the rental fee and is due in advance in order to finalize the reservation of the Property. The Balance is the remaining cost of the Rental and is due by or  upon arrival at the Property. The Further Costs are specified in the booking form in case the Client chooses our optional services (maid service, internet access, limousine service, jet and yacht).

3.2. The Client will provide for the payment of the price of the Property under the terms and conditions set forth in the Booking Confirmation. For contracts with open dates automatically renewing month by month, the full monthly fee is due in advance, at least 7 days before the beginning of the following month.

4. Deposit

The Client shall be required to provide a deposit fee upon arrival pursuant to the terms and conditions set forth in the Booking Confirmation. The said deposit will be returned to the Client in full within 5 days of the termination of the Contract. It is understood that should the Property be found to have been damaged by the Client, the Company will be entitled to retain the said deposit, without prejudice to the Company’s right to claim compensation for any further damage caused.

5. Duration, withdrawal and cancellation

5.1. The duration of the contract will be indicated in the Booking Confirmation. For contracts with open dates the reservation is renewed month by month. Renewal of the contract will be implicit, unless either party sends notice of termination by the seventh day of the current month of the lease.

5.2. The Client may withdraw from the monthly open Contract by sending the Company written notice to that effect via fax. Withdrawal will be effective as of the date of the receipt by At Company of the said notice of withdrawal.

5.3. Cancellations must be made no later than two weeks prior to the date of arrival, otherwise a fine must be paid equal to one day's rate. In case of cancellation before two weeks of the start of location the Client will lose the entire amount of rent.

6. Replacement of the Property

The Company may replace the Property with another of identical or superior quality for causes of force majeure or for any contingencies beyond its control, should the Company be unable to guarantee the Client use of the Property. If the Client, has reasonable and substantiated cause for refusing the Property offered by way of replacement, the Company will refund the Client the amounts paid. No further amounts of whatsoever nature shall be due by the Company to the Client.

7. Arrival and departure

7.1. The keys to the Property will be given on the spot to the Client by the Company’s appointee, at such location and time as agreed by prior arrangement. The Client will give timely notice to the Company or the appointee for the Property of any delay. Check in/out hours are between 9 am and 7 pm; unless alternate arrangements have been made with the customer, any arrival or departure overtime or falling on a Sunday or any other Holidays will be charged euro 20,00.

7.2. Upon handing over the keys of the Property, the Company’s appointee will also provide the Client with a form containing a brief description of the conditions of the Property, its appurtenances, annexed property, items and facilities contained therein at that date. The Client agrees to undersign the said form, without prejudice to his being entitled to supply in writing any observation the same may wish to make. 

8. Obligations of the Client 

8.1. The Client agrees that the maximum number of people entitled to occupy the Property is that set forth in the Booking Confirmation. Non-compliance with this obligation shall entail payment to the Company of a penalty equivalent to 30% of the overall price for the Property for each additional person in excess of the set number.

8.2. The Client undertakes to exercise due care and diligence in using the Property, refraining from any act which may damage the Property and/or cause damage to appurtenances thereof and/or annexed property and/or facilities contained therein. The Client also agrees not to cause any noise or nuisance, which would in any way disturb residents in neighbouring properties.

8.3. The Client also undertakes to return the keys of the Property in such manner as will be agreed with the Company. 

8.4. The Client also agrees not to reproduce and/or give to third parties the keys of the Property and/or reveal to third parties any codes of access to the Property. Loss of keys will entail compensation of the cost of new locks and of 4 sets of keys.

8.5. The Client also agrees to take reasonable care and adopt the necessary safety measures to avoid unauthorized persons from accessing the Property for the entire duration of his lodging period, as set forth in the Booking Confirmation. It is understood that should the Client fail to comply with the said obligation, the same shall be liable to the Company for any damage caused to the property and/or items contained therein.

9. Right of access to the Property

The appointee and/or third parties appointed by the Company, identifiable upon request of the Client, shall have access to the Property to carry out any such repair and/or maintenance work as should be required. Except in an emergency, the Client will receive prior notice thereof.

10. Pets

Unless expressly authorized in writing by the Company, the Client shall not be allowed to have pets of any kind in the Property.

11. Suspension of utilities

The Company will not be liable to the Client for any suspensions/interruptions beyond its control of the electricity and/ gas and/or water supply.

12. Clause of termination by operation of law 

12.1. The Company may cause this Contract to be terminated by operation of law by sending the Client written notice via fax, in any of the following events:

a) should the Client fail to pay the amount equivalent to a set percentage (down-payment)  - as applicable in the specific case -, or fail to pay any portion of the said amount, or the full amount, as it refers to the Property by the due date and in accordance with the terms set forth in the Booking Confirmation or

b) should the Client fail to pay the full balance of the price of the Property under the terms and conditions set forth in the Booking Confirmation or

c) should the Client fail to pay the deposit set forth in the Booking Confirmation, pursuant to the terms and conditions set forth therein or

d) should the Client’s conduct be contrary to taking due care of the property (see art. 8).

12.2. In the cases designated by letters b) and c), the Company will be entailed to retain, by way of penalty, the percentage (down-payment) of the price for the Property previously paid by the Client in accordance with the provisions set froth in the Booking Confirmation.

13. Limitation of liability

It is understood that, within the limits provided for by law, the amount of any compensable damage due to the Client under the Contract will not exceed the amount actually paid by the Client to the Company for the same Contract. 

14. Thefts

The Company will not be liable to the Client for any thefts perpetrated.

15. Applicable law and court with jurisdiction

These General Conditions of Contract and the actual Contract will be governed by Italian law. Any dispute that should arise between the Client and the Company in connection with the Contract will be submitted to the exclusive jurisdiction of the court of Rome.